My name is Rudy Tibuni, and I live in Frisco, TX. Thanks for stopping by!
What I do
I am a passionate business and product leader that is absolutely enthusiastic about solving problems based on analytics and the customer voice.
After spending several years at Cisco pioneering the Webex Calling business, I moved to Harman to digitally transform their audio and video management software to the Cloud. I currently lead Product Management at Comcast Business - Masergy for the Cloud Communications business. For more information about my work, see the Work section.
I am from El Paso, TX, where I completed a degree in Electrical Engineering. I realized very quickly that my passion was in building software during my senior C++ course, where I used my newly acquired skills to write a program to position a telescope using coordinates driven by servos for my senior project. During my time in college I also happened to meet the love of my life and after my graduation we eventually got married. I have a 20 year old son studying Sports Medicine at Texas Tech University. I absolutely love the outdoors and have property in Ruidoso, NM, where plenty of snow skiing is available in the winter and hiking and golf can be found in the warmer months.
After my studies, I moved to the Dallas/Ft. Worth area. I spent the next 11 years working at Nortel, first as a software engineer followed by 5 years as Senior Manager of Engineering, leading a team of 30 engineers based in the US, Turkey and China, where my responsibilities included leading global support for the product, prioritizing requirements, issues, and working with customers to understand their needs. My last position at Nortel was Product Manager for Enterprise Security, where my responsibilities included developing and guiding security product roadmaps for the entire Enterprise business, working cross-functionally with many different products and teams.
I then joined Cisco where I spent the next 11 years (yes it's strange that I was on an 11 year plan again) as a Senior Manager, Product Management for the IP Phone business, I led a team of 15 product managers, responsible for product vision, strategy, design, development and user experience, where my products accounted for over half of the entire USD $1.5B revenue of the business. I recognized very quickly that the era of digital transformation was coming, so I spent my last 4 years at Cisco as Head of Product for Webex Calling, leading a team of 15 product managers to create a new product built for the cloud, of which over $1M in bookings revenue was achieved just a few months after launch. It was during my time at Cisco that I became a certified SCRUM master and migrated IP phone hardware and software development from waterfall to Agile SAFe patterns, which served me well when I moved to Webex Calling.
In 2018, I decided I needed a new challenge, and I joined Harman, a Samsung subsidiary, as Director of Product Management for Harman Professional Solutions, where I led a global team of 11 senior managers, focused on digitally transforming their audio/video management software to the cloud. In this role I defined the product vision, created a continuous development model and was responsible for P&L. The team was spread out in the United States, China, and India.
Finally, in 2020, I joined Comcast Business - Masergy as Director of Product Management for the Cloud Communications business. In this role I have full responsibility for P&L and lead 3 distinct product lines, which are Contact Center, Hosted UCaaS, and Hybrid deployments. In the last year and a half, I launched a hybrid solution with Microsoft and their MS Teams platform combined with my platform, allowing customers that already are using the Office 365 ecosystem to communicate with anyone, anywhere, at anytime, resulting in over 50 new labels within 6 months after launch. Prior to that, I conceived a new B2B product offering that resulted in 30 new labels and the migration of 700 of our existing customers.
Product management, people leadership, and software design using Agile are my obsessions, and I'm excited about the fantastic opportunities ahead in this space.
Disclaimer: The opinions in this blog are my own.
I'm licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.
"You've got to START with the customer experience and WORK BACK toward the technology, not the other way around."
- Steve Jobs